bp77's Privacy Policy
We treat your personal information with the utmost care. This policy explains how your information is collected, used, and kept secure.
Introduction & Scope
This Privacy Policy ("Policy") applies to all users of the bp77 platform. When you use bp77's website, services, or any related digital channels, you are considered to have accepted the terms of this Policy. Our goal is to ensure the privacy and protection of your personal information and to provide you with full transparency on this matter.
bp77 believes that user trust is our most valuable asset. That is why we store your information using SSL encryption technology and strict data protection practices. This Policy will inform you — what information is collected, why it is collected, how it is used, and what your rights are.
Please read this Policy carefully. If you have any questions, contact our support team.
Section 1: Information Collection
Information You Provide
When you create an account or use services on bp77, we may collect the following information:
- Full name and date of birth (for age verification)
- Email address and mobile number
- National ID card or passport details (for identity verification)
- Transaction details via bKash, Nagad, Rocket, Upay, or bank transfer
- Your chosen username and password (stored in encrypted form)
Automatically Collected Information
When you use bp77, certain information may be collected automatically:
- IP address and device type
- Browser type and operating system
- Duration of use, page visit history
- Information obtained through cookies and similar tracking technologies
- Log data related to gaming activity
Information Received from Third Parties
In some cases we may receive information from trusted third parties, such as identity verification agencies or payment processing companies. This information is used solely for security and fraud prevention purposes.
Section 2: Purpose of Information Use
Service Operation & Improvement
bp77 uses your information for the following purposes:
- To create and manage your account
- To process deposits and withdrawals
- To improve the quality of gaming services
- To provide a personalized experience
- To assist in resolving technical issues
Security & Legal Compliance
We use information to ensure the security of you and the platform:
- To detect and prevent fraudulent activity
- To verify the legitimacy of accounts
- To monitor financial irregularities
- To enforce responsible gaming policies
- To ensure age verification (21+ age requirement)
Contact & Support
For your convenience we use information for communication purposes — such as sending account-related notifications, confirming transactions, and operating 24/7 live chat and email support. You may opt out of promotional messages at any time.
Section 3: Information Security Measures
Technical Security
bp77 uses industry-standard technology to protect your information. Our security measures include:
- SSL/TLS encryption — for all data transfers
- Encrypted database storage
- Firewall and intrusion detection systems
- Regular security audits
- Two-Factor Authentication (2FA) support
Administrative Security
Alongside technical measures, we also have administrative security policies in place. Only authorized staff have access to your information on a need-to-know basis. All staff operate under strict confidentiality agreements and receive regular security training.
Section 4: Information Sharing & Disclosure
Sharing Information with Third Parties
bp77 never sells or rents your personal information for commercial purposes. Information may be shared in the following limited circumstances:
- Payment processing providers (bKash, Nagad, Rocket, Upay, banks) — to complete transactions
- Identity verification agencies — for the KYC process
- Technology infrastructure partners — for service operations
- Law enforcement agencies — when legally required
In each case, third parties are required to comply with our privacy standards.
Disclosure of Information for Legal Requirements
bp77 may provide necessary information in response to a court order, a lawful request from an investigating authority, or a legal obligation. In each such instance we disclose only the minimum information required and endeavor to notify you as far as possible.
Section 5: Cookie Policy
What Are Cookies and Why Are They Used
Cookies are small text files stored on your device. bp77 uses the following types of cookies:
- Essential Cookies: Essential for login sessions and security.
- Functional Cookies: To remember your preferences and settings.
- Analytics Cookies: To understand site usage patterns and improve services.
Cookie Controls
You have the option to accept or reject cookies through your browser settings. However, rejecting certain cookies may prevent some bp77 services from working properly. Essential cookies cannot be disabled, as they are required for the platform's core functionality.
Section 6: Data Retention Period
Information for Active Accounts
bp77 retains all your information for as long as your account is active. Even after an account is closed, records of financial transactions, identity verification documents, and gaming history may be retained for a specified period — to meet legal and regulatory requirements.
Requesting Data Deletion
You may request deletion of your personal information. However, in cases of legal obligations, ongoing disputes, or fraud investigations, some information may need to be retained for a specified period. To make a request, email [email protected].
Section 7: Your Rights
Right to Access Information
You may request a copy of your personal information held by bp77 at any time. We will provide it within a reasonable time after the request.
Right to Correct Information
If your information is incomplete or incorrect, you may request a correction. Providing accurate information is also important for the security of your account.
Right to Object to Processing
In certain circumstances you may object to the processing of your information. If you object to marketing communications, we will stop them.
Right to Portability
You may request your information in a structured, machine-readable format. This right applies where the processing of your information is based on your consent.
Section 8: Protection of Minors
Age Restrictions
bp77 is for users aged 21 and above only. We do not knowingly collect any information from minors. If we become aware that a minor has created an account, that account will be closed immediately and the associated information will be deleted.
If parents suspect that their child has created an account on bp77, please contact [email protected] immediately.
Section 9: Policy Changes
Notice of Changes
bp77 reserves the right to modify or update this Privacy Policy at any time. For significant changes, we will send a notification to your registered email address or display a clear notice on the platform. The updated policy will take effect from the date of publication.
Meaning of Continued Use
Continuing to use bp77 after a policy change will be taken to mean that you have accepted the updated policy. If you do not agree with the new policy, you may request that your account be closed.
Section 10: Contact Us
Have a Privacy-Related Question?
If you have any questions or concerns about this Privacy Policy, our 24/7 support team is ready to help.
You can also reach us via live chat — in both Bengali and English.